Front Desk & Guest Experience Specialist

brobstongroup.com - Jobboard; Seattle (WA); On-site; USD 35,000 - 45,000; Full time

Job summary

brobstongroup.com - Jobboard is looking for a Front Desk Associate in Seattle, WA. As the first point of contact for customers, you will greet guests and manage inquiries while ensuring a smooth operation at the store's front desk.

Ideal candidates should have 2+ years of retail or customer service experience, excellent verbal communication skills, and the ability to multitask effectively in a bustling environment. A high school diploma or equivalent is required.

Qualifications

• Minimum of 2 years' experience in retail or customer service.
• Strong communication skills and ability to multitask.
• Reliability and professional demeanor are essential.

Responsibilities

• Greet customers and assist them as they enter the store.
• Manage phone calls and appointment scheduling.
• Direct customers to appropriate staff and coordinate services.
• Maintain professional front desk organization.

Skills

Verbal communication

Phone etiquette

Multitasking

Customer service

Education

High school diploma or equivalent

Job description

brobstongroup.com - Jobboard is looking for a Front Desk Associate in Seattle, WA. As the first point of contact for customers, you will greet guests and manage inquiries while ensuring a smooth operation at the store's front desk.

Ideal candidates should have 2+ years of retail or customer service experience, excellent verbal communication skills, and the ability to multitask effectively in a bustling environment. A high school diploma or equivalent is required.