Guest Experience Lead — Front Desk (Part-Time)

Nivea Hospitality; New Concord (OH); On-site; USD 18,000 - 21,000; Part time

Job summary

Nivea Hospitality in Ohio is seeking a Hotel Front Desk Agent for a part-time, onsite role. You’ll be the first point of contact, ensuring a smooth guest arrival and stay.

Greet guests, handle check-ins/outs, manage reservations, process payments, and coordinate with housekeeping to address issues promptly. This position requires friendly communication, reliability, and the ability to multitask with flexible hours.

Qualifications

• Friendly, professional communication and basic computer skills.
• Reliability, attention to detail, and comfort multitasking.
• Ability to stand for extended periods and work a flexible part-time schedule.

Responsibilities

• Greet guests, check-in/check-out, and answer routine questions.
• Manage reservations, room assignments, and guest requests in the system.
• Process payments, balance transactions, and maintain tidy front-desk records.
• Coordinate with housekeeping/maintenance to address issues quickly.

Skills

Friendly communication

Basic computer skills

Reliability

Attention to detail

Multitasking

Stamina

Flexibility

Job description

Nivea Hospitality in Ohio is seeking a Hotel Front Desk Agent for a part-time, onsite role. You’ll be the first point of contact, ensuring a smooth guest arrival and stay.

Greet guests, handle check-ins/outs, manage reservations, process payments, and coordinate with housekeeping to address issues promptly. This position requires friendly communication, reliability, and the ability to multitask with flexible hours.