Front Desk Guest Experience Associate (Bowling)

Triple Shift Entertainment; Mounds View (MN); Hybrid; USD 15,000 - 19,000; Full time

Job summary

Triple Shift Entertainment is seeking a Front Desk Attendant to greet guests and ensure a positive start to their visit. You will manage lane scheduling, educate guests on pricing and promotions, and handle cash and POS transactions with accuracy.

The role requires excellent interpersonal and communication skills, flexibility to work evenings, weekends, and holidays, and strong time-management abilities to prioritize tasks in a fast-paced bowling environment.

Qualifications

• Excellence in interpersonal and communication skills.
• Familiarity with cash handling and point-of-sale systems.
• Spirit and flexibility to work varying shifts including evenings, weekends, and holidays.
• Excellent time management and ability to prioritize tasks.

Responsibilities

• Greet guests and direct them with a friendly, positive attitude.
• Educate guests on lane availability, pricing and promotions.
• Schedule bowling lanes and equipment efficiently.
• Handle cash and electronic payments accurately.
• Answer inquiries by phone, email, or in person.
• Maintain a clean and organized front desk area.
• Report any mechanical issues to the manager on duty.
• Promote teamwork and assist coworkers as needed.

Skills

Interpersonal skills

Communication skills

Cash handling

POS systems

Flexibility

Time management

Tools

Point-of-sale (POS) systems

Job description

Triple Shift Entertainment is seeking a Front Desk Attendant to greet guests and ensure a positive start to their visit. You will manage lane scheduling, educate guests on pricing and promotions, and handle cash and POS transactions with accuracy.

The role requires excellent interpersonal and communication skills, flexibility to work evenings, weekends, and holidays, and strong time-management abilities to prioritize tasks in a fast-paced bowling environment.