Guest Experience Lead - Front Desk (Flexible Hours)

Bayside Enterprises LLC; New Jersey; On-site; USD 30,000 - 42,000; Full time

Job summary

Bayside Enterprises LLC is seeking a friendly Hotel Front Desk candidate in New Jersey to welcome guests and manage bookings. You will verify payment methods at check-in, assign rooms, and coordinate transportation as needed, while keeping guests informed about the hotel and local attractions.

The role emphasizes a professional, well-presented demeanor and strong customer service skills, with the ability to learn on the job and adapt to flexible hours.

Qualifications

• High school diploma or equivalent required.
• Strong written and verbal communication skills.
• Excellent customer service abilities.
• Well-presented and professional appearance.
• Proficiency with Microsoft Office.
• Ability to learn on the job.
• Flexible working hours.

Responsibilities

• Check guests in and out.
• Receive and manage online and telephonic reservations.
• Verify guests' payment methods during check-in.
• Assign rooms and inform guests of specials.
• Coordinate transportation for guests upon request.
• Provide guests with information about the hotel.
• Stay informed about local attractions for guests.

Skills

Customer service

Communication

Learn on the job

Flexible hours

Education

High school diploma

Tools

Microsoft Office

Job description

Bayside Enterprises LLC is seeking a friendly Hotel Front Desk candidate in New Jersey to welcome guests and manage bookings. You will verify payment methods at check-in, assign rooms, and coordinate transportation as needed, while keeping guests informed about the hotel and local attractions.

The role emphasizes a professional, well-presented demeanor and strong customer service skills, with the ability to learn on the job and adapt to flexible hours.