Guest Experience Lead: Floor Leader & Coach

lululemon; San Diego (CA); Híbrido; USD 34 000 - 39 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Extended health benefits

Dental benefits

Paid time off

Retirement plan matching

Parenthood top‑up

Development courses

Resumo da oferta

lululemon is looking for a Guest Experience Lead at Westfield UTC to drive an exceptional in-store experience and provide technical product education. You will be part of the store leadership team and help meet daily sales targets on the floor.

The role includes acting as Supervisor on Duty, assisting with hiring and coaching, and fostering an inclusive, high-energy environment. Schedule varies, including mornings, weekends, and holidays.

Qualificações

• 1 year retail or customer experience
• Experience leading, mentoring, or delegating with others

Responsabilidades

• Lead from the floor to deliver an exceptional guest experience.
• Provide technical product education to guests.
• Monitor daily sales goals and motivate the team.
• Participate in hiring, onboarding, and training.
• Open and close store per procedures.
• Act as Supervisor on Duty during shifts.

Conhecimentos

Customer service

Leadership

Team coaching

Formação académica

High school diploma

Descrição da oferta de emprego

lululemon is looking for a Guest Experience Lead at Westfield UTC to drive an exceptional in-store experience and provide technical product education. You will be part of the store leadership team and help meet daily sales targets on the floor.

The role includes acting as Supervisor on Duty, assisting with hiring and coaching, and fostering an inclusive, high-energy environment. Schedule varies, including mornings, weekends, and holidays.