Guest Experience Lead — Flexible Hours & Growth

McDonald's; Glasgow (MT); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401k matching

Paid time off

Education assistance

Discount programs

Free meals

Job summary

McDonald’s Guest Experience Leader position in a franchise restaurant offers the chance to engage guests, guide them through ordering, and ensure satisfaction with friendly service. You’ll support customers using kiosks, help with requests, and contribute to a positive dining experience in a fast-paced team.

The role requires a positive attitude, willingness to learn, and the ability to work in a part-time schedule between 8am and 8pm.

Qualifications

• Experience in a fast-paced restaurant environment is preferred.
• Must be 16 years of age or older to work as a Guest Experience Leader.
• Willingness to learn, grow and excel in a team setting.

Responsibilities

• Greet guests and communicate with them while ordering.
• Assist guests with using the ordering kiosks and provide help as needed.
• Support guests and ensure satisfaction with their meals.
• Check in with guests after service and assist further if needed.
• Ensure kids receive a kid treat and handle concerns promptly.
• Communicate feedback and recommendations to the restaurant team.

Skills

Customer service

Communication

Teamwork

Kiosk operation

Job description

McDonald’s Guest Experience Leader position in a franchise restaurant offers the chance to engage guests, guide them through ordering, and ensure satisfaction with friendly service. You’ll support customers using kiosks, help with requests, and contribute to a positive dining experience in a fast-paced team.

The role requires a positive attitude, willingness to learn, and the ability to work in a part-time schedule between 8am and 8pm.