Guest Experience Lead — Flexible Hours & Growth

McDonald's; Martinsville (IN); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Employee discounts

Free meals

Paid time off

Tuition reimbursement

Training and advancement

Weekly pay with direct deposit

Medical, dental, and vision benefits

Job summary

McDonald's in Martinsville, Indiana is seeking a Guest Experience Lead to help ensure every guest leaves satisfied. You’ll check in with guests, assist with questions, and keep the dining area welcoming and clean.

You’ll be the solution to guest concerns, collaborate with your team, and share insights on McDonald’s App and Mobile Order & Pay promotions.

We’re looking for a humble, friendly person who loves helping others, communicates well, and wants to learn and grow in a fast-paced team.

Qualifications

• Humble and hospitable demeanor.
• Passion for helping and serving others.
• Desire to learn and grow.
• Ability to communicate effectively and anticipate customer needs.

Responsibilities

• Lead the guest experience: Check in with guests and ensure they are enjoying themselves.
• Be the solution: Handle guest concerns and provide resolution to satisfaction.
• Teamwork: Work with your team to maintain a welcoming, friendly, and clean restaurant environment.
• Promote promotions and benefits of McDonald’s App, Mobile Order & Pay features.

Job description

McDonald's in Martinsville, Indiana is seeking a Guest Experience Lead to help ensure every guest leaves satisfied. You’ll check in with guests, assist with questions, and keep the dining area welcoming and clean.

You’ll be the solution to guest concerns, collaborate with your team, and share insights on McDonald’s App and Mobile Order & Pay promotions.

We’re looking for a humble, friendly person who loves helping others, communicates well, and wants to learn and grow in a fast-paced team.