Guest Experience Lead | Flexible Schedule & Growth

McDonald's; North Vernon (IN); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Cash incentives

Employee discounts

Free meals

Paid time off

Tuition reimbursement

Training opportunities

Weekly pay

Medical benefits

Job summary

McDonald's is seeking a Guest Experience Lead to enhance guest interactions and ensure satisfaction across our restaurant in Indiana. You will lead the guest experience, address concerns, and work closely with the team to maintain a welcoming and clean environment.

The role emphasizes effective communication, a hospitable attitude, and a willingness to learn and grow within a fast-paced team that values service excellence.

Qualifications

• A humble and hospitable demeanor.
• Passion for helping and serving others (customers and team).
• Desire to learn and grow; ability to communicate effectively.

Responsibilities

• Lead the guest experience by checking in with guests and ensuring enjoyment.
• Handle guest concerns and provide resolutions to their satisfaction.
• Collaborate with the team to maintain a welcoming, clean restaurant environment.
• Promote McDonald’s App, Mobile Order & Pay features and promotions.

Job description

McDonald's is seeking a Guest Experience Lead to enhance guest interactions and ensure satisfaction across our restaurant in Indiana. You will lead the guest experience, address concerns, and work closely with the team to maintain a welcoming and clean environment.

The role emphasizes effective communication, a hospitable attitude, and a willingness to learn and grow within a fast-paced team that values service excellence.