Guest Experience Lead: Flexible Hours & Growth

McDonald's; Reston (VA); Presencial; USD 2.066.000 - 2.387.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Employee discounts

Paid time off

Tuition reimbursement

Training opportunities

Direct deposit

401k plan

Medical benefits

Descripción de la vacante

McDonald’s is seeking a Guest Experience Leader in Reston, VA to ensure guests have a welcoming and enjoyable visit. You’ll check in with guests, address concerns, and collaborate with the team to maintain a clean, friendly environment while informing customers about promotions and the McDonald’s App benefits.

The role offers competitive pay, discounts, free meals, benefits, and opportunities for growth, with flexible scheduling and weekly direct deposit.

Formación

• A humble and hospitable demeanor.
• Passion for helping and serving others (customers and fellow team members).
• A desire to learn and grow.
• The ability to communicate effectively and anticipate customer needs

Responsabilidades

• Lead the experience: Check in with guests and make sure they are enjoying themselves.
• Be the solution: Handle guest concerns and provide resolve to their satisfaction.
• Understand that teamwork is key: Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment.
• Be in the know: Offer expert insight into promotions and benefits of utilizing the McDonald’s App, Mobile Order & Pay features

Conocimientos

Guest service

Communication

Teamwork

Learning mindset

Descripción del empleo

McDonald’s is seeking a Guest Experience Leader in Reston, VA to ensure guests have a welcoming and enjoyable visit. You’ll check in with guests, address concerns, and collaborate with the team to maintain a clean, friendly environment while informing customers about promotions and the McDonald’s App benefits.

The role offers competitive pay, discounts, free meals, benefits, and opportunities for growth, with flexible scheduling and weekly direct deposit.