Guest Experience Lead | Flexible Hours & Growth

McDonald's; Brighton (MI); On-site; USD 21,000 - 24,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Free meals

Paid time off

Tuition reimbursement

Training opportunities

Weekly direct deposit

401k plan

Medical benefits

Job summary

McDonald’s is hiring a Guest Experience Leader in Brighton, MI. You will check in with guests, ensure they enjoy their visit, resolve concerns, and keep the dining area welcoming and clean. You’ll work closely with teammates to deliver a friendly, efficient service and promote McDonald’s App benefits.

Excellent communication and a hospitable, helpful attitude are essential. This role offers competitive hourly pay and benefits including discounts, meals, PTO, and more.

Qualifications

• To be successful: humble, hospitable demeanor; passion for helping others; desire to learn and grow; strong communication to anticipate customer needs.

Responsibilities

• Lead the guest experience by checking in with guests and ensuring enjoyment.
• Handle guest concerns and resolve issues to satisfaction.
• Collaborate with the team to maintain a welcoming, clean restaurant environment.
• Promote and explain McDonald’s App, Mobile Order & Pay benefits to guests.

Job description

McDonald’s is hiring a Guest Experience Leader in Brighton, MI. You will check in with guests, ensure they enjoy their visit, resolve concerns, and keep the dining area welcoming and clean. You’ll work closely with teammates to deliver a friendly, efficient service and promote McDonald’s App benefits.

Excellent communication and a hospitable, helpful attitude are essential. This role offers competitive hourly pay and benefits including discounts, meals, PTO, and more.