Guest Experience Leader — Flexible Schedule & Growth

McDonald's; Plymouth (MI); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Competitive pay between $15.00 per hr

Employee discounts

Free meals

Paid sick leave

Tuition reimbursement

Training and advancement

Weekly direct deposit

401k

Medical, dental, and vision benefits

Job summary

McDonald’s is hiring a Guest Experience Leader in Michigan. You’ll welcome guests, check in with them, and ensure they have a great visit while maintaining a clean, friendly restaurant environment.

This role emphasizes resolving guest concerns, promoting promotions and McDonald’s App features, and collaborating with the team to deliver welcoming service. The position offers competitive pay and benefits including health, PTO, and meal discounts.

Qualifications

• A humble and hospitable demeanor;
• Passion for helping and serving others (customers and fellow team members);
• A desire to learn and grow;
• The ability to communicate effectively and anticipate customer needs

Responsibilities

• Lead the experience: Check in with guests and make sure they are enjoying themselves
• Be the solution: Handle guest concerns and provide resolve to their satisfaction
• Understand that teamwork is key: Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment
• Be in the know: Offer expert insight into promotions and benefits of utilizing the McDonald’s App, Mobile Order & Pay features

Job description

McDonald’s is hiring a Guest Experience Leader in Michigan. You’ll welcome guests, check in with them, and ensure they have a great visit while maintaining a clean, friendly restaurant environment.

This role emphasizes resolving guest concerns, promoting promotions and McDonald’s App features, and collaborating with the team to deliver welcoming service. The position offers competitive pay and benefits including health, PTO, and meal discounts.