Guest Experience Lead — Flexible Schedule & Growth

McDonald's; Rochester Hills (MI); On-site; USD 19,975 - 22,702; Part time

Benefits offered by this job

Employee discounts

Paid sick leave

Tuition reimbursement

401k plan

Medical, dental, and vision benefits

Job summary

McDonald's is seeking a Guest Experience Leader in Rochester Hills, Michigan. This role focuses on enhancing the customer experience by ensuring guests feel valued and addressing their concerns effectively. As part of this position, you will interact with guests, work closely with the team, and provide insights about app features and promotions.

The ideal candidate will possess a humble and hospitable demeanor, a passion for serving others, and effective communication skills. Flexible scheduling and competitive pay are offered as part of the employment package.

Qualifications

• Humble and hospitable demeanor.
• Passion for helping and serving others.
• Desire to learn and grow.
• Ability to communicate effectively and anticipate customer needs.

Responsibilities

• Check in with guests and ensure they are enjoying themselves.
• Handle guest concerns and provide resolutions.
• Work with your team to maintain a friendly and clean environment.
• Offer insight into promotions and app features.

Skills

Customer service

Effective communication

Teamwork

Problem-solving

Job description

McDonald's is seeking a Guest Experience Leader in Rochester Hills, Michigan. This role focuses on enhancing the customer experience by ensuring guests feel valued and addressing their concerns effectively. As part of this position, you will interact with guests, work closely with the team, and provide insights about app features and promotions.

The ideal candidate will possess a humble and hospitable demeanor, a passion for serving others, and effective communication skills. Flexible scheduling and competitive pay are offered as part of the employment package.