Guest Experience Lead: Delight Guests & Resolve

McDonald's Restaurants Limited; Saginaw (MI); Presencial; USD 19.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Discounts & meals

PTO

Tuition reimbursement

Training & advancement

Direct deposit

401k

Medical benefits

Descripción de la vacante

McDonald’s is hiring a Guest Experience Leader to ensure guests have a welcoming and satisfying visit. You will greet guests, address concerns, and collaborate with the team to maintain a friendly, clean restaurant environment.

You’ll share insights on promotions and McDonald’s App benefits to enhance the dining experience. Earn competitive hourly pay in Michigan with benefits including discounts, PTO, tuition assistance, and retirement plans.

Formación

• A humble and hospitable demeanor.
• Passion for helping and serving others (customers and fellow team members).
• A desire to learn and grow.
• The ability to communicate effectively and anticipate customer needs.

Responsabilidades

• Lead the experience: Check in with guests and make sure they are enjoying themselves
• Be the solution: Handle guest concerns and provide resolve to their satisfaction
• Understand that teamwork is key: Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment
• Be in the know: Offer expert insight into promotions and benefits of utilizing the McDonald’s App, Mobile Order & Pay features

Conocimientos

Humility

Customer service

Communication

Teamwork

Descripción del empleo

McDonald’s is hiring a Guest Experience Leader to ensure guests have a welcoming and satisfying visit. You will greet guests, address concerns, and collaborate with the team to maintain a friendly, clean restaurant environment.

You’ll share insights on promotions and McDonald’s App benefits to enhance the dining experience. Earn competitive hourly pay in Michigan with benefits including discounts, PTO, tuition assistance, and retirement plans.