Guest Experience Lead - Evenings & Weekends

TOCA Football; Richmond (OH); On-site; USD 30,000 - 40,000; Part time

Job summary

TOCA Football in Richmond, OH is seeking a Guest Experience Associate to create exceptional guest experiences while maintaining an upbeat atmosphere.

This role requires strong communication skills, an ability to handle guests' concerns with positivity, and a commitment to maintaining a friendly environment.

Evening and weekend availability is a must, along with the capacity to lift 30+ lbs, ensuring the facility is always ready to welcome guests.

Qualifications

• Candidates must be able to work evenings and weekends.
• Ability to lift 30+ lbs and move with energy.

Responsibilities

• Greet guests warmly and make them feel special.
• Handle guest feedback with care and professionalism.
• Maintain cleanliness and organization within the facility.
• Assist with scheduling, check-ins, and events at the front desk.

Skills

Top-tier communication skills

Love for people and good vibes

Ability to stay cool under pressure

Knowledge of Google Suite & scheduling tools

Job description

TOCA Football in Richmond, OH is seeking a Guest Experience Associate to create exceptional guest experiences while maintaining an upbeat atmosphere.

This role requires strong communication skills, an ability to handle guests' concerns with positivity, and a commitment to maintaining a friendly environment.

Evening and weekend availability is a must, along with the capacity to lift 30+ lbs, ensuring the facility is always ready to welcome guests.