Guest Experience Specialist (Evenings & Weekends)

TOCA Football; Novi (MI); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Competitive pay

Flexible scheduling

Employee Assistance Program

Active & Fit Membership

Discount Marketplace

Training sessions

Job summary

TOCA Football in The Colony, TX is seeking a friendly Guest Experience Associate to welcome guests, answer questions, and help run the center with energy and enthusiasm.

You’ll greet guests, handle feedback, assist at the front desk, work in concessions as needed, and help keep the space clean and organized while supporting events and game days.

Evening and weekend availability is preferred to match peak times and ensure every guest leaves with a memorable, 10/10 experience.

Qualifications

• Friendly, customer-focused demeanor.
• Ability to manage guest questions and feedback with a positive attitude.

Responsibilities

• Greet guests and make them feel like MVPs.
• Answer questions, handle feedback, and resolve issues with good vibes.

Skills

People skills

Guest service

Scheduling tools

Google Suite

Tools

Google Suite

Job description

TOCA Football in The Colony, TX is seeking a friendly Guest Experience Associate to welcome guests, answer questions, and help run the center with energy and enthusiasm.

You’ll greet guests, handle feedback, assist at the front desk, work in concessions as needed, and help keep the space clean and organized while supporting events and game days.

Evening and weekend availability is preferred to match peak times and ensure every guest leaves with a memorable, 10/10 experience.