Guest Experience Lead: Elevate Service & Team Performance

lululemon; Westminster (CO); Sur place; USD 30 000 - 39 000; Plein temps

Avantages offerts par ce poste

Extended health and dental benefits

Paid time off

Retirement plan matching

Parenthood top-up

Development course offerings

Mentorship programs

Résumé du poste

lululemon Athletica in Westminster, CO is seeking a Seasonal Guest Experience Lead at Orchard Town Center to drive an exceptional in-store guest experience. You will lead from the floor, educate guests on product features, and support the store leadership team to hit daily sales targets.

This role requires 1 year of retail or customer experience, some leadership presence, and the ability to travel to the store when needed; strong communication and collaboration are essential to creating an

Qualifications

• 1 year retail or customer experience required.
• Some experience in leading, mentoring, or delegating with others.

Responsabilités

• Bring the lululemon guest experience framework to life, leading from the floor to establish an exceptional and inclusive guest experience.
• Continuously assess guest connection and provide technical product education to guests when needed.
• Lead from the floor as Supervisor on Duty to meet business, team, and guest needs.
• Prepare store readiness and maintain operational excellence during shifts.
• Open and close the store according to procedures.
• Review daily business data to track sales progress and motivate the team.
• Participate in hiring processes, onboarding, and training.
• Provide direct feedback and coaching to team members.
• Foster a respectful, inclusive, and productive team environment.

Connaissances

Guest experience

Leadership

Communication

Team collaboration

Formation

High school diploma/GED

Description du poste

lululemon Athletica in Westminster, CO is seeking a Seasonal Guest Experience Lead at Orchard Town Center to drive an exceptional in-store guest experience. You will lead from the floor, educate guests on product features, and support the store leadership team to hit daily sales targets.

This role requires 1 year of retail or customer experience, some leadership presence, and the ability to travel to the store when needed; strong communication and collaboration are essential to creating an