Guest Experience Lead — Elevate Service & Store Growth

Lululemon Athletica; Princeton (NJ); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Retirement plan matching

Wellbeing and development programs

Job summary

lululemon in Princeton, NJ is seeking a Guest Experience Lead to guide the in-store guest journey, deliver technical product education, and drive daily sales targets.

You will lead from the floor as Supervisor on Duty, participate in hiring and training, and foster an inclusive, high-energy team environment. This role requires strong communication, adaptability, and a commitment to creating an equitable, welcoming store culture.

Qualifications

• At least 1 year of retail or customer experience.
• Some experience in leading, mentoring or delegating with others.
• Eligible to work in the United States.

Responsibilities

• Lead the guest experience on the shop floor and ensure inclusive service.
• Provide technical product education and meet guest needs.
• Assist in hiring, onboarding, and coaching of team members.
• Open/close duties and shift readiness, ensuring store operations.

Skills

Retail experience

Leadership

Customer service

Communication

Education

High school diploma/GED

Job description

lululemon in Princeton, NJ is seeking a Guest Experience Lead to guide the in-store guest journey, deliver technical product education, and drive daily sales targets.

You will lead from the floor as Supervisor on Duty, participate in hiring and training, and foster an inclusive, high-energy team environment. This role requires strong communication, adaptability, and a commitment to creating an equitable, welcoming store culture.