Guest Experience Lead: Elevate In-Store Service & Sales

Lululemon Athletica; Reno, Northern (NV, KY); Hybrid; USD 29,000 - 34,000; Part time

Job summary

lululemon Athletica is seeking a Guest Experience Lead (Contract) to mentor the store team and elevate the guest journey through expert product education and operational leadership. You will drive daily sales targets, supervise on duty shifts, and contribute to hiring decisions while maintaining an inclusive, high-energy environment.

The role requires at least 1 year in retail or customer-facing roles, strong communication, and a willingness to lead by example on the shop floor.

Qualifications

• 1 year retail or customer experience.
• Experience in leading or mentoring others.
• Education: High school diploma/GED/equivalent.

Responsibilities

• Lead from the floor to deliver an exceptional guest experience.
• Provide technical product education to guests.
• Assist in hiring and training processes.
• Open and close the store per procedures.
• Monitor daily business data to drive sales and motivate the team.

Skills

Customer service

Retail leadership

Team supervision

Communication

Education

High school diploma/GED/equivalent

Job description

lululemon Athletica is seeking a Guest Experience Lead (Contract) to mentor the store team and elevate the guest journey through expert product education and operational leadership. You will drive daily sales targets, supervise on duty shifts, and contribute to hiring decisions while maintaining an inclusive, high-energy environment.

The role requires at least 1 year in retail or customer-facing roles, strong communication, and a willingness to lead by example on the shop floor.