Guest Experience Lead

Global Partners LP; New Canaan (CT); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Health insurance

401k match

Tuition reimbursement

Job summary

Global Partners LP is a guest-focused retailer seeking a dedicated Guest Service Supervisor to help achieve store objectives by supervising staff and organizing work flows under management guidance.

You will greet guests, manage POS operations, handle cash, and ensure safety and cleanliness across the store while delivering a positive shopping experience. Flexibility for hours is required.

Qualifications

• Experience supervising staff in a retail setting.
• Strong communication and coaching skills.
• Ability to handle cash and operate POS systems.

Responsibilities

• Supervise employees to ensure management directives are followed.
• Provide coaching to staff to improve task performance.
• Greet guests and ensure a positive shopping experience.
• Follow safety, security, quality, and store policies.
• Operate POS and maintain accurate cash levels.
• Maintain store cleanliness and housekeeping.
• Address guest inquiries and handle vendor check-ins.

Skills

Staff supervision

Coaching

Guest service

POS operation

Cash handling

Store operations

Safety compliance

Customer inquiries

Education

High School Diploma

Job description

Global Partners LP is a guest-focused retailer seeking a dedicated Guest Service Supervisor to help achieve store objectives by supervising staff and organizing work flows under management guidance.

You will greet guests, manage POS operations, handle cash, and ensure safety and cleanliness across the store while delivering a positive shopping experience. Flexibility for hours is required.