Guest Experience Lead

Global Partners LP; Lee (MA); On-site; USD 24,328 - 28,750; Full time

Benefits offered by this job

Health and Wellness benefits

401k with matching

Tuition reimbursement

Professional development opportunities

Job summary

Global Partners LP is seeking a Guest Service Supervisor in Lee, Massachusetts. This role includes supervising staff to ensure all duties are executed properly while providing an enjoyable shopping experience for customers. Responsibilities include coaching employees, managing store operations, and ensuring proper cash handling.

The successful candidate must be organized, at least 18 years old, and able to perform physical tasks. We offer competitive pay and benefits including health and wellness support and 401k matching.

Qualifications

• Available to work flexible hours including days, nights, weekends, and holidays.
• Efficient and well-organized.
• At least 18 years of age.
• Able to perform physical tasks including lifting up to 25 lbs.

Responsibilities

• Supervise employees and ensure they meet management expectations.
• Provide constructive feedback and coaching to employees.
• Greet guests and enhance their shopping experience.
• Maintain store housekeeping and cash processes.

Skills

Supervision

Customer service

Organizational skills

Communication

Education

High School Diploma or equivalent

Job description

Global Partners LP is seeking a Guest Service Supervisor in Lee, Massachusetts. This role includes supervising staff to ensure all duties are executed properly while providing an enjoyable shopping experience for customers. Responsibilities include coaching employees, managing store operations, and ensuring proper cash handling.

The successful candidate must be organized, at least 18 years old, and able to perform physical tasks. We offer competitive pay and benefits including health and wellness support and 401k matching.