Guest Service Supervisor - Growth & Tuition Reimbursement

Global Partners LP; Vineyard Haven (MA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Competitive Pay

Health & Wellness

401k with match

Tuition reimbursement

Professional development

Job summary

Global Partners LP is seeking a Guest Service Supervisor in Massachusetts to lead store staff, greet guests, and ensure safe, efficient operations, including POS cash handling and cashier procedures.

The role emphasizes coaching, maintaining cleanliness, responding to guest inquiries, and supporting 24/7 guest service programs, with pay range $20.21–$23.89 per hour and flexible scheduling.

Qualifications

• Must be available to work flexible hours including days, nights, weekends, and holidays.
• Must be organized and efficient.
• Must be at least 18 years old.
• Ability to access all store areas.
• Physical ability to lift up to 25 lbs and stand for long periods.
• Reliable transportation.
• High School Diploma or equivalent.

Responsibilities

• Supervise employees to ensure management directives are followed.
• Coach staff with constructive feedback.
• Greet guests and provide an enjoyable shopping experience.
• Follow safety, security, quality, and store policies.
• Operate the point of sale and manage cash levels.
• Maintain store housekeeping and in-stock conditions.
• Address guest inquiries and handle vendor check-ins.

Skills

Supervision

Coaching

Customer service

Cash handling

POS operations

Stock replenishment

Communication

Education

High School Diploma or equivalent

Job description

Global Partners LP is seeking a Guest Service Supervisor in Massachusetts to lead store staff, greet guests, and ensure safe, efficient operations, including POS cash handling and cashier procedures.

The role emphasizes coaching, maintaining cleanliness, responding to guest inquiries, and supporting 24/7 guest service programs, with pay range $20.21–$23.89 per hour and flexible scheduling.