Guest Experience Lead

Global Montello Group Corp; Blandford (MA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Coins!

Health & Wellness

401k match

Tuition reimbursement

Talent development

Job summary

Global Partners LP is seeking a Guest Service Supervisor to oversee staff, coach employees, and ensure a welcoming guest experience while enforcing store policies and procedures. The role includes POS operation, cash handling, and maintaining store standards in a fast-paced retail environment.

Applicants must be at least 18, available for flexible hours, and able to access all store areas. The company emphasizes growth, health benefits, and opportunities through its development teams.

Qualifications

• High school diploma or equivalent.
• Willingness to work flexible hours including nights, weekends or holidays.
• Able to access all store areas including floor, stock, and register.

Responsibilities

• Supervise staff and ensure tasks are carried out per management directives.
• Provide coaching and constructive feedback to employees.
• Greet guests and ensure a positive shopping experience.
• Enforce safety, security, quality, and store policies.
• Operate the POS system and manage cash deposits and related tasks.
• Maintain store housekeeping and inventory upkeep.
• Support 24/7 guest service programs and processes.

Skills

Supervision

Coaching

Guest service

Cash handling

Store operations

Safety compliance

Education

High School Diploma

Tools

POS system

Job description

Global Partners LP is seeking a Guest Service Supervisor to oversee staff, coach employees, and ensure a welcoming guest experience while enforcing store policies and procedures. The role includes POS operation, cash handling, and maintaining store standards in a fast-paced retail environment.

Applicants must be at least 18, available for flexible hours, and able to access all store areas. The company emphasizes growth, health benefits, and opportunities through its development teams.