Guest Experience Hotel Housekeeper

bearcreekexternalcareers; Macungie (Lehigh County); On-site; USD 26,000 - 38,000; Full time

Job summary

Bear Creek Mountain Resort is seeking a Housekeeper focused on guest service to help create a positive, memorable experience for our guests. The successful team member will clean rooms and prepare them for the next guest, creating a clean and relaxing environment.

As part of the BCMR housekeeping team, you will collaborate with teammates and work independently, maintain clear communication, and stay detail oriented while upholding Bear Creek culture and guest satisfaction.

Qualifications

• Must be at least 18 years of age or older.
• 2 years demonstrated cleaning/housekeeping experience in a hospitality environment preferred.
• High School Diploma or equivalent preferred.
• Availability during peak operating times (weekends, holidays, events).

Responsibilities

• Clean/sanitize guest rooms by category priority.
• Perform duties following regulations such as OSHA, HAZCOM, and Blood Borne Pathogens.
• Transport cart with supplies to assigned rooms and restock at end of shift.
• Service assigned guest rooms and ensure presence of room collateral.
• Update room status on assignment sheet and tablet/phone system.
• Report damages or maintenance issues to Housekeeping Supervisor/Manager.
• Attend department meetings and training as necessary.
• Support Bear Creek's Mission, Vision, and Values.

Skills

Guest service

Communication skills

Detail oriented

Teamwork

Time management

Independent work

Education

High School Diploma or equivalent

Job description

Bear Creek Mountain Resort is seeking a Housekeeper focused on guest service to help create a positive, memorable experience for our guests. The successful team member will clean rooms and prepare them for the next guest, creating a clean and relaxing environment.

As part of the BCMR housekeeping team, you will collaborate with teammates and work independently, maintain clear communication, and stay detail oriented while upholding Bear Creek culture and guest satisfaction.