Guest-Focused Laundry Attendant

smcinternalcareers; Macungie (Lehigh County); On-site; USD 17,000 - 22,000; Full time

Job summary

Bear Creek is seeking a friendly Laundry Attendant to support the housekeeping team by ensuring timely linen availability and a clean guest environment. You will process linens, operate cleaning equipment, and assist with guest requests while maintaining safety standards.

You will work with the laundry team and individually, communicating effectively to keep rooms ready for new guests and uphold Bear Creek culture of guest satisfaction.

Qualifications

• Must be at least 18 years of age.
• 6 months of laundry room experience preferred.
• Availability during peak operating times, i.e.: weekends, holidays and special events.

Responsibilities

• Daily stripping and collecting of dirty linens and garbage from each guest room floor.
• Operate the industrial iron to maintain a quality appearance of guestroom linen.
• Fold all towels, guestroom and spa linens to maintain appearance.
• Remove all garbage at the end of the day.
• Clean and organize laundry room.
• Track supply inventories.
• Stock housekeeping closets with fresh linens and supplies to meet par levels.
• Clean daily assigned public spaces (mopping, trash, restrooms, dusting).
• Greet guests in rooms and hallways; respond to guest requests for additional supplies.
• Maintain cleaning equipment and use cleaning supplies properly.
• Follow safety policies and regulations (OSHA, HAZCOM, Blood Borne Pathogens).
• Report maintenance issues to supervisor.
• Assist with deep cleaning responsibilities.
• Handle guest service requests.

Skills

Cleaning supplies

Phone skills

Attention to detail

Time management

Interpersonal skills

Stress management

Tools

Cleaning equipment

Cleaning chemicals

Job description

Bear Creek is seeking a friendly Laundry Attendant to support the housekeeping team by ensuring timely linen availability and a clean guest environment. You will process linens, operate cleaning equipment, and assist with guest requests while maintaining safety standards.

You will work with the laundry team and individually, communicating effectively to keep rooms ready for new guests and uphold Bear Creek culture of guest satisfaction.