Guest Experience Host - Welcoming, Fast-Paced Service

Radisson Hotel Group; Kalamazoo (MI); Vor Ort; USD 17.000 - 25.000; Vollzeit

Benefits dieser Stelle

Medical/Dental/Vision insurance

401K with match

Parental Leave

Employee Assistance Program

Wellness reimbursement

Zusammenfassung

Radisson Hotel Group is seeking a friendly Host to greet guests, seat patrons, and deliver outstanding service in a fast-paced hotel environment. You will partner with team members to ensure every guest feels welcome, accommodated promptly, and guided to an enjoyable dining experience.

We value reliability, punctuality, and a positive, collaborative attitude. This role requires availability nights and weekends and offers opportunities to grow within a dynamic hospitality group.

Qualifikationen

• Experience in customer service or similar role preferred.
• Ability to multitask in a busy environment.
• Positive energetic attitude and commitment to teamwork.
• Collaborative mindset and eagerness to grow with the business.
• Thrives in fast-paced setting and stays calm under pressure.
• Proactive problem solving and improving guest experience.
• Reliability, punctuality, and pride in work.
• Must be available nights and weekends.

Aufgaben

• Serve as the first point of contact for guests with exceptional service.
• Welcome guests warmly and manage seating efficiently.
• Collaborate with the team to meet guests' needs promptly.
• Handle inquiries and concerns professionally, offering proactive solutions.
• Manage multiple tasks during peak hours without compromising service.
• Maintain a professional demeanor and uphold the business reputation.
• Work closely with team for seamless operations and guest satisfaction.

Kenntnisse

Customer service

Multitasking

Teamwork

Problem solving

Reliability

Punctuality

Attention to detail

Positive attitude

Communication

Jobbeschreibung

Radisson Hotel Group is seeking a friendly Host to greet guests, seat patrons, and deliver outstanding service in a fast-paced hotel environment. You will partner with team members to ensure every guest feels welcome, accommodated promptly, and guided to an enjoyable dining experience.

We value reliability, punctuality, and a positive, collaborative attitude. This role requires availability nights and weekends and offers opportunities to grow within a dynamic hospitality group.