Guest Experience Host - Reservations & Welcome

Trailborn Hotels & Resorts; Jackson (WY); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Medical

Dental

Vision

Paid Time Off

401(k) with match

Sick Time

Employee Dining Discounts

Employee Marketplace Discounts

Job summary

Trailborn Hotels & Resorts is seeking a Host to greet guests, escort them to tables, manage reservations, and coordinate with service staff to ensure a smooth dining experience. The role supports welcoming guests, presenting menus, and maintaining a positive atmosphere.

Key duties include managing seating flow, reviewing marketing materials for accuracy, and relaying important guest details to the team. Seasonal, part-time schedule with flexible hours, including evenings and weekends.

Qualifications

• Previous customer service or hospitality experience preferred, but not required.
• Experience handling reservations or guest seating systems is a plus.

Responsibilities

• Take pride in being the first point of contact for the restaurant in person and on the telephone.
• Manage the table management / reservations system(s) to optimize for experience and revenue.
• Review external marketing materials to ensure correct menus, hours, and contact info.
• Review guest feedback and summarize for staff and management daily.
• Communicate reservation info (names, allergies, VIPs) to service staff, kitchen, and Managers.
• Manage guest flow to promote dining and ensure proper servicing.
• All other duties as assigned.

Skills

Excellent communication

Interpersonal skills

Positive under pressure

Organizational skills

Multitasking

Basic math

Job description

Trailborn Hotels & Resorts is seeking a Host to greet guests, escort them to tables, manage reservations, and coordinate with service staff to ensure a smooth dining experience. The role supports welcoming guests, presenting menus, and maintaining a positive atmosphere.

Key duties include managing seating flow, reviewing marketing materials for accuracy, and relaying important guest details to the team. Seasonal, part-time schedule with flexible hours, including evenings and weekends.