Guest Experience Host

Trailborn Hotels & Resorts; Wrightsville Beach (NC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical (with company contribution)

Dental (with company contribution)

Vision (with company contribution)

Paid Time Off

401(k) (with company match)

Sick Time

Employee Dining Discounts

Employee Marketplace Discounts

Job summary

Trailborn Hotels & Resorts is seeking a Host to greet guests, manage reservations, and coordinate seating to ensure a smooth dining experience. You will work with front-of-house staff to optimize service flow and guest satisfaction.

The role requires strong communication, a friendly demeanor, and the ability to stay organized in a fast-paced environment. Flexible scheduling is expected, with a focus on peak dining times.

Qualifications

• Experience in hospitality or customer service preferred.
• Experience handling reservations or guest seating systems is a plus.

Responsibilities

• Take pride in being the first point of contact for the restaurant.
• Manage table reservations to optimize experience and revenue.
• Review external marketing materials for accurate menus, hours, contact info.
• Review guest feedback and summarize for staff and management.
• Communicate reservation details to service staff, kitchen, and managers.
• Manage guest flow to balance seating and service.
• All other duties as assigned.

Skills

Communication

Interpersonal skills

Customer service

Organization

Multitasking

Math skills

Job description

Trailborn Hotels & Resorts is seeking a Host to greet guests, manage reservations, and coordinate seating to ensure a smooth dining experience. You will work with front-of-house staff to optimize service flow and guest satisfaction.

The role requires strong communication, a friendly demeanor, and the ability to stay organized in a fast-paced environment. Flexible scheduling is expected, with a focus on peak dining times.