Guest Experience Host: Warm Welcomes & Seating

One Off Hospitality Group.; Highwood (IL); On-site; USD 17,000 - 22,000; Full time

Job summary

One Off Hospitality Group is seeking a friendly Host to set the stage for exceptional service at our Chicago-area restaurant. You will greet guests, manage wait lists, answer questions, and help seat guests, ensuring smooth service and guest satisfaction.

Must have a High School Diploma or GED, Food Handler Certification, and the ability to multitask in a fast-paced environment. This role requires a neat appearance, strong communication, and the ability to stand for long periods.

Qualifications

• Strong customer service orientation and friendly demeanor.
• Clear communication and interpersonal skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Resilience to handle stress and maintain composure under pressure.

Responsibilities

• Greet guests as they arrive and manage seating arrangements.
• Manage waiting lists and assign tables to balance service flow.
• Provide menus, answer questions, and take reservations by phone.
• Engage with guests to ensure satisfaction and smooth dining experience.
• Maintain a neat, stocked host station and uphold safety/sanitation policies.

Skills

Customer service

Communication

Multitasking

Under pressure

Education

High School Diploma or GED

Job description

One Off Hospitality Group is seeking a friendly Host to set the stage for exceptional service at our Chicago-area restaurant. You will greet guests, manage wait lists, answer questions, and help seat guests, ensuring smooth service and guest satisfaction.

Must have a High School Diploma or GED, Food Handler Certification, and the ability to multitask in a fast-paced environment. This role requires a neat appearance, strong communication, and the ability to stand for long periods.