Guest Experience Host - Fast-Paced Front of House

Happy Camper; Chicago (IL); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Get Paid to Refer Friends

50% dining discounts during shift

25% dining discounts at other Happy-HQ

Flexible schedules

Medical, Dental and Vision Options

Paid time off – vacation and sick

Free Uniform (Up to two branded T‑Shir

Job summary

Happy Camper in Chicago is seeking a friendly Host to warmly welcome guests and manage seating during busy shifts. You will greet guests, maintain the wait list, use OpenTable, and coordinate seating with servers to ensure a smooth flow from arrival to table.

We value a positive attitude, top-notch customer service, and the ability to stand for long periods in a fast-paced environment. Restaurant experience is a plus; we offer flexible schedules and dining discounts as part of our team culture.

Qualifications

• High school diploma or equivalent preferred.
• Ability to provide top notch customer service in a fast-paced environment.
• A positive attitude and ability work well under pressure with all restaurant staff.
• Restaurant experience a plus.

Responsibilities

• Greet guests with energetic and positive attitude.
• Create and maintain wait list if necessary.
• Effective use of OpenTable.
• Provide guests with menus and answer initial questions.
• Seat guests at tables or in designated waiting areas.
• Assign guests to tables they prefer, while balancing server workload.
• Respond to complaints and escalate to a manager when needed.
• Answer phone calls and take reservations.
• Maintain knowledge of food and beverage menu.
• Acknowledge guests as they leave.
• Maintain company culture.

Skills

Customer service

Positive attitude

Standing for long periods

Cash handling

Education

High school diploma or equivalent

Tools

OpenTable

Job description

Happy Camper in Chicago is seeking a friendly Host to warmly welcome guests and manage seating during busy shifts. You will greet guests, maintain the wait list, use OpenTable, and coordinate seating with servers to ensure a smooth flow from arrival to table.

We value a positive attitude, top-notch customer service, and the ability to stand for long periods in a fast-paced environment. Restaurant experience is a plus; we offer flexible schedules and dining discounts as part of our team culture.