Guest Experience Host - First-Class Service

Explore RH; Chicago (IL); On-site; USD 32,000 - 52,000; Full time

Job summary

RH Hospitality in Chicago is seeking a Host to create an extraordinary first impression for our guests. You will greet guests warmly, guide them to their table, and uphold the high hospitality standards RH is known for.

This role requires a detail-oriented, service-minded professional who enjoys meaningful connections and delivering seamless, elevated service while supporting seating flow and brand presentation during weekends and holidays.

Qualifications

• Minimum 1 year of guest-facing or hospitality experience.
• Eligible to work legally in the United States at time of application.
• Able to meet minimum age to serve alcohol and work certain shifts.
• Flexibility to work weekends, holidays, and variable shifts.

Responsibilities

• Create a warm and inviting experience for guests by providing First Class Service at all times
• Greet guest promptly and graciously, guide them to their table and ensure their experience begins and ends with exceptional care
• Maintain quality curation and organization of the host stand, coat closet, menu display, and all other dining room areas
• Serve as a brand ambassador by modeling personal presentation standards, engaging warmly with guests and maintaining strong knowledge of RH’s culinary and beverage offerings
• Partner with leadership to optimize seating flow and maximize the guest experience and business performance

Skills

Guest-facing service

Hospitality experience

Customer rapport

Job description

RH Hospitality in Chicago is seeking a Host to create an extraordinary first impression for our guests. You will greet guests warmly, guide them to their table, and uphold the high hospitality standards RH is known for.

This role requires a detail-oriented, service-minded professional who enjoys meaningful connections and delivering seamless, elevated service while supporting seating flow and brand presentation during weekends and holidays.