Guest Experience Host

R.Salerno Restaurant Group; Mount Prospect (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

A prominent restaurant group in Mount Prospect, Illinois, is seeking a professional Host to ensure guests receive a warm welcome and pleasant dining experience. Responsibilities include managing reservations, addressing guest preferences, and maintaining a clean reception area. Candidates should have customer service experience, strong communication skills, and the ability to work various shifts. This role is key to delivering exceptional guest satisfaction.

Qualifications

• Prior experience in customer service or a hospitality role.
• Excellent verbal and written communication skills.
• A keen eye for detail in managing guest experiences.
• Flexibility to work various shifts, including evenings and weekends.
• Ability to work cooperatively in a team environment.

Responsibilities

• Warmly greet guests upon arrival and manage reservations.
• Address special requests and seating preferences.
• Act as the liaison between guests and restaurant staff.
• Maintain cleanliness and organization of the reception area.
• Monitor compliance with restaurant safety standards.

Skills

Customer Service Experience

Communication Skills

Attention to Detail

Adaptability

Team Collaboration

Job description

A prominent restaurant group in Mount Prospect, Illinois, is seeking a professional Host to ensure guests receive a warm welcome and pleasant dining experience. Responsibilities include managing reservations, addressing guest preferences, and maintaining a clean reception area. Candidates should have customer service experience, strong communication skills, and the ability to work various shifts. This role is key to delivering exceptional guest satisfaction.