Guest Experience Host: Warm Welcomes & Seamless Seating

The Breakers Palm Beach; Palm Beach (FL); On-site; USD 21,000 - 30,000; Full time

Job summary

The Breakers Palm Beach is seeking a friendly Host/Hostess to welcome guests, manage the seating rotation and greet every guest with energy and courtesy. You will diplomatically handle the waitlist and special requests while communicating clearly with servers and the kitchen team.

In this on-site role, you will stay updated on current menu offerings and promotions, use guests' names accurately, and process cash and card transactions with care. Weekend and holiday shifts are required.

Qualifications

• Customer service skills required; friendly and outgoing.
• High School diploma or equivalent preferred.
• Ability to work in a fast-paced environment and multitask.
• Maintains positive attitude under stress.
• Strong communication and interpersonal skills.
• Ability to handle cash and credit card transactions accurately.
• Must be able and willing to work weekends and holidays.

Responsibilities

• Greet guests in a friendly and timely manner.
• Seat guests in a timely manner.
• Maintain knowledge of current menu offerings and specials.
• Handle waitlist and special requests with a positive attitude.
• Offer guests all available seating options.
• Stay aware of floor plan information and seating rotation.
• Accurately use guests' names and information.
• Communicate effectively with servers and kitchen staff.
• Handle cash and credit card transactions accurately.

Skills

Customer service

Friendly demeanor

Multitasking

Communication

Interpersonal skills

Cash handling

Education

High School diploma

Job description

The Breakers Palm Beach is seeking a friendly Host/Hostess to welcome guests, manage the seating rotation and greet every guest with energy and courtesy. You will diplomatically handle the waitlist and special requests while communicating clearly with servers and the kitchen team.

In this on-site role, you will stay updated on current menu offerings and promotions, use guests' names accurately, and process cash and card transactions with care. Weekend and holiday shifts are required.