Guest Experience Host: Warm Welcomes & Seamless Seating

The Breakers; Florida; On-site; USD 17,000 - 22,000; Full time

Job summary

The Breakers in Florida is seeking a Host/Hostess to welcome guests with energy and a friendly demeanor, manage the waitlist, and guide seating while providing options. You will coordinate with servers and kitchen staff and ensure guests are recognized by name for a memorable dining experience.

This role requires strong customer service, multitasking ability, and precision handling cash and card transactions, with weekend and holiday availability supported by a premier dining team.

Qualifications

• Excellent customer service skills with a friendly, outgoing demeanor.
• Ability to work in a fast-paced environment and multitask.
• Strong communication and interpersonal abilities.
• Experience handling cash and credit card transactions accurately.
• Must be willing to work weekends and holidays.
• High School diploma or equivalent preferred.

Responsibilities

• Greet guests in a friendly and timely manner
• Seat guests in a timely manner
• Maintain knowledge of current menu offerings, specials, and promotions
• Handle waitlist and special requests with a positive attitude
• Offer guests all available seating options
• Stay abreast of floor plan information and seating rotation
• Accurately use guests' names and information
• Communicate effectively with the servers and kitchen staff
• Handle cash and credit card transactions accurately

Skills

Customer service

Friendly and outgoing

Communication

Interpersonal skills

Cash handling

Education

High School diploma or equivalent

Job description

The Breakers in Florida is seeking a Host/Hostess to welcome guests with energy and a friendly demeanor, manage the waitlist, and guide seating while providing options. You will coordinate with servers and kitchen staff and ensure guests are recognized by name for a memorable dining experience.

This role requires strong customer service, multitasking ability, and precision handling cash and card transactions, with weekend and holiday availability supported by a premier dining team.