Host - Ocean House (Part-Time)

The Breakers; Florida; Presencial; USD 17.000 - 25.000; Jornada completa

Descripción de la vacante

The Breakers Palm Beach hosts a warm and energetic welcome, ensuring guests are greeted promptly and seated efficiently. The Host/Hostess manages the waitlist, communicates seating options, and maintains awareness of floor plans and rotation to ensure smooth service.

The role requires strong customer service, a friendly and professional attitude, and the ability to multitask in a fast-paced environment. Weekend and holiday availability is essential for this position.

Formación

• Must have excellent customer service skills.
• Friendly and outgoing demeanor.
• Ability to handle cash and credit card transactions.
• Good communication and interpersonal skills.
• Ability to work in a fast-paced environment and multitask.
• Weekend and holiday availability required.

Responsabilidades

• Greet guests in a friendly and timely manner.
• Seat guests in a timely manner.
• Maintain knowledge of current menu offerings, specials, and promotions.
• Handle waitlist and special requests with a positive attitude.
• Offer guests all available seating options.
• Stay abreast of floor plan information and seating rotation.
• Accurately use guests' names and information.
• Communicate effectively with the servers and kitchen staff.
• Handle cash and credit card transactions accurately.

Conocimientos

Customer service

Friendly demeanor

Cash handling

Communication skills

Stress management

Weekend availability

Educación

High School Diploma

Descripción del empleo

Job Summary

The Host/Hostess at The Breakers Palm Beach is the first and last impression ambassador of the restaurant. They greet each guest with energy, enthusiasm and a friendly demeanor and provide a warm welcome and fond farewell. The Host/Hostess diplomatically handles the waitlist and special requests with a positive attitude and offers guests all available options. They stay abreast of floor plan information and seating rotation, and accurately use guests' names and information.

Responsibilities

• Greet guests in a friendly and timely manner
• Seat guests in a timely manner
• Maintain knowledge of current menu offerings, specials, and promotions
• Handle waitlist and special requests with a positive attitude
• Offer guests all available seating options
• Stay abreast of floor plan information and seating rotation
• Accurately use guests' names and information
• Communicate effectively with the servers and kitchen staff
• Handle cash and credit card transactions accurately

Qualifications

• Must have excellent customer service skills, be friendly and outgoing
• High School diploma or equivalent preferred
• Ability to work in a fast-paced environment, multitask, and work effectively under pressure
• Ability to maintain a positive attitude even when under stress
• Good communication and interpersonal skills
• Ability to handle cash and credit card transactions accurately
• Must be able and willing to work weekends and holidays