Guest Experience Host: Warm Welcomes & Seamless Seating

The Breakers Palm Beach; Florida; On-site; USD 17,000 - 22,000; Full time

Job summary

The Breakers Palm Beach is seeking a Host/Hostess to warmly greet guests, manage seating, and contribute to a memorable dining experience. You will maintain knowledge of menus, specials, and promotions while handling the waitlist and guest requests with a positive attitude.

The role emphasizes teamwork with servers and kitchen staff, accurate use of guest names, and professional cash handling in a fast-paced environment. Weekend and holiday availability is required.

Qualifications

• Excellent customer service skills and friendly, outgoing personality.
• High School diploma or equivalent preferred.
• Ability to work in a fast-paced environment and multitask.
• Ability to stay positive under pressure.
• Good communication and interpersonal skills.
• Ability to handle cash and credit card transactions accurately.
• Must be able and willing to work weekends and holidays.

Responsibilities

• Greet guests in a friendly and timely manner.
• Seat guests promptly and manage the seating rotation.
• Maintain knowledge of current menu offerings, specials, and promotions.
• Handle waitlist and special requests with a positive attitude.
• Offer guests all available seating options.
• Stay abreast of floor plan information and seating rotation.
• Accurately use guests' names and information.
• Communicate effectively with the servers and kitchen staff.
• Handle cash and credit card transactions accurately.

Skills

Customer service

Friendly demeanor

Communication

Multitasking

Cash handling

Education

High School diploma or equivalent

Job description

The Breakers Palm Beach is seeking a Host/Hostess to warmly greet guests, manage seating, and contribute to a memorable dining experience. You will maintain knowledge of menus, specials, and promotions while handling the waitlist and guest requests with a positive attitude.

The role emphasizes teamwork with servers and kitchen staff, accurate use of guest names, and professional cash handling in a fast-paced environment. Weekend and holiday availability is required.