Host - HMF (Part-Time)

The Breakers Palm Beach; Florida; Presencial; USD 17.000 - 25.000; Jornada completa

Descripción de la vacante

The Breakers Palm Beach is seeking a friendly Host/Hostess to greet guests and manage seating with energy and a smile. You will coordinate the waitlist, assist servers, and ensure guests feel welcomed from arrival to departure.

In this fast-paced role, you’ll use your excellent communication and cash-handling skills to create a seamless dining experience for every guest at our iconic resort in Palm Beach, Florida.

Formación

• Excellent customer service and a friendly, outgoing demeanor.
• Ability to work in a fast-paced environment.
• Strong communication and interpersonal skills.
• Willing to work weekends and holidays.

Responsabilidades

• Greet guests warmly and seat them promptly.
• Manage waitlists and seating rotations.
• Explain menu offerings and promotions.
• Communicate with servers and kitchen staff.
• Handle cash and credit card transactions accurately.
• Maintain floor plan knowledge and seating rotation.
• Use guests' names accurately.
• Deliver a positive guest experience.

Conocimientos

Customer service

Friendly and outgoing

Communication skills

Multitasking

Cash handling

Educación

High School diploma or equivalent

Descripción del empleo

Job Summary

The Host/Hostess at The Breakers Palm Beach is the first and last impression ambassador of the restaurant. They greet each guest with energy, enthusiasm and a friendly demeanor and provide a warm welcome and fond farewell. The Host/Hostess diplomatically handles the waitlist and special requests with a positive attitude and offers guests all available options. They stay abreast of floor plan information and seating rotation, and accurately use guests' names and information.

Responsibilities

• Greet guests in a friendly and timely manner
• Seat guests in a timely manner
• Maintain knowledge of current menu offerings, specials, and promotions
• Handle waitlist and special requests with a positive attitude
• Offer guests all available seating options
• Stay abreast of floor plan information and seating rotation
• Accurately use guests' names and information
• Communicate effectively with the servers and kitchen staff
• Handle cash and credit card transactions accurately

Qualifications

• Must have excellent customer service skills, be friendly and outgoing
• High School diploma or equivalent preferred
• Ability to work in a fast-paced environment, multitask, and work effectively under pressure
• Ability to maintain a positive attitude even when under stress
• Good communication and interpersonal skills
• Ability to handle cash and credit card transactions accurately
• Must be able and willing to work weekends and holidays