Guest Experience Host

The Breakers Palm Beach; Florida; On-site; USD 17,000 - 25,000; Full time

Job summary

The Breakers Palm Beach is seeking a friendly Host/Hostess to greet guests and manage seating with energy and a smile. You will coordinate the waitlist, assist servers, and ensure guests feel welcomed from arrival to departure.

In this fast-paced role, you’ll use your excellent communication and cash-handling skills to create a seamless dining experience for every guest at our iconic resort in Palm Beach, Florida.

Qualifications

• Excellent customer service and a friendly, outgoing demeanor.
• Ability to work in a fast-paced environment.
• Strong communication and interpersonal skills.
• Willing to work weekends and holidays.

Responsibilities

• Greet guests warmly and seat them promptly.
• Manage waitlists and seating rotations.
• Explain menu offerings and promotions.
• Communicate with servers and kitchen staff.
• Handle cash and credit card transactions accurately.
• Maintain floor plan knowledge and seating rotation.
• Use guests' names accurately.
• Deliver a positive guest experience.

Skills

Customer service

Friendly and outgoing

Communication skills

Multitasking

Cash handling

Education

High School diploma or equivalent

Job description

The Breakers Palm Beach is seeking a friendly Host/Hostess to greet guests and manage seating with energy and a smile. You will coordinate the waitlist, assist servers, and ensure guests feel welcomed from arrival to departure.

In this fast-paced role, you’ll use your excellent communication and cash-handling skills to create a seamless dining experience for every guest at our iconic resort in Palm Beach, Florida.