Guest Experience Host: Warm Welcomes & Seamless Seating

The Breakers Palm Beach; Palm Beach (FL); On-site; USD 17,000 - 25,000; Full time

Job summary

The Breakers Palm Beach is seeking a personable Host/Hostess to welcome guests and provide a warm, energetic first impression. You will manage the waitlist, navigate seating rotations, and faithfully apply guests' names and preferences to seating assignments.

Responsibilities include greeting guests, seating promptly, and communicating with servers and kitchen staff while handling transactions accurately. Weekend and holiday availability is often required.

Qualifications

• Excellent customer service and outgoing demeanor
• Ability to multitask in a fast-paced environment
• Strong communication and interpersonal skills
• Willingness to work weekends and holidays

Responsibilities

• Greet guests in a friendly and timely manner
• Seat guests in a timely manner
• Maintain knowledge of current menu offerings, specials, and promotions
• Handle waitlist and special requests with a positive attitude
• Offer guests all available seating options
• Stay abreast of floor plan information and seating rotation
• Accurately use guests' names and information
• Communicate effectively with the servers and kitchen staff
• Handle cash and credit card transactions accurately

Skills

Customer service

Friendly attitude

Multitasking

Under pressure

Communication skills

Education

High school diploma or equivalent

Job description

The Breakers Palm Beach is seeking a personable Host/Hostess to welcome guests and provide a warm, energetic first impression. You will manage the waitlist, navigate seating rotations, and faithfully apply guests' names and preferences to seating assignments.

Responsibilities include greeting guests, seating promptly, and communicating with servers and kitchen staff while handling transactions accurately. Weekend and holiday availability is often required.