Guest Experience Host — Seating & Service

Applebee's Neighborhood Grill + Bar; Greenville (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Applebee's Neighborhood Grill + Bar is seeking a friendly host/hostess to warmly greet guests, manage seating, and maintain a clean, efficient host stand in a fast-paced dining room. You will support servers by taking initial drink orders and assisting with food runs, while helping to open and close the dining area each day.

The role requires flexibility to work evenings and weekends and the stamina to stand for long periods, with a focus on delivering excellent guest service in a team

Qualifications

• Excellent customer service skills and the ability to work as a TEAM.
• Friendly and outgoing personality.
• Follow appropriate food safety guidelines.
• Able to work a variety of shifts including evenings and weekends.
• Able to stand for long periods of time.
• Ability to transport and carry objects such as a high chair or booster seat.
• Ability to wipe, sweep and carry plates to kitchen.

Responsibilities

• Greet all guests as they enter and depart the restaurant and hold the door open for guests
• Seat guests according to the established plan and guests’ needs
• Keep host/hostess stand and waiting area clean
• Ensure menu’s remain clean and stocked
• Complete restroom checks and refill paper products in bathrooms, as needed
• Sanitize and wipe down all tables and sweep the area as needed and resets the table
• Assist the servers when needed by taking the initial drink order or running food to the guests in the dining room
• Complete daily opening and closing work to ensure a clean and safe environment for guests and TEAM

Skills

Customer service

Teamwork

Food safety guidelines

Shift flexibility

Stamina

Handling and lifting

Table service support

Job description

Applebee's Neighborhood Grill + Bar is seeking a friendly host/hostess to warmly greet guests, manage seating, and maintain a clean, efficient host stand in a fast-paced dining room. You will support servers by taking initial drink orders and assisting with food runs, while helping to open and close the dining area each day.

The role requires flexibility to work evenings and weekends and the stamina to stand for long periods, with a focus on delivering excellent guest service in a team