Guest Experience Host - Dining & Seating Expert

Applebee's Neighborhood Grill + Bar; Benton Harbor (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Applebee's Neighborhood Grill + Bar is seeking a friendly host/hostess to greet guests, seat them, and help maintain smooth dining room flow. You will assist servers, keep the host area clean, and ensure menus are stocked and presentable.

Ideal candidates enjoy teamwork, can stand for long periods, work evenings/weekends, and follow food-safety guidelines to deliver a great guest experience.

Qualifications

• Customer service experience is preferred.
• Ability to work evenings and weekends.
• Must be able to stand for long periods.

Responsibilities

• Greet guests as they enter and depart, and hold the door open for guests.
• Seat guests according to the established plan and guests’ needs.
• Keep host/hostess stand and waiting area clean.
• Ensure menus remain clean and stocked.
• Complete restroom checks and refill paper products as needed.
• Sanitize and wipe down tables and reset them.
• Assist servers by taking initial drink orders or running food.
• Complete daily opening and closing tasks for a clean, safe environment.

Skills

Customer service

Teamwork

Food safety guidelines

Shift flexibility

Communication

Standing ability

Lifting up to 30 lbs

Education

Customer service experience

Evenings & weekends availability

Ability to stand for long periods

Job description

Applebee's Neighborhood Grill + Bar is seeking a friendly host/hostess to greet guests, seat them, and help maintain smooth dining room flow. You will assist servers, keep the host area clean, and ensure menus are stocked and presentable.

Ideal candidates enjoy teamwork, can stand for long periods, work evenings/weekends, and follow food-safety guidelines to deliver a great guest experience.