Guest Experience Host — Dining Concierge

Applebee's Neighborhood Grill + Bar; Lansing (MI); On-site; USD 24,000 - 32,000; Full time

Job summary

Applebee's Neighborhood Grill + Bar in Lansing, MI seeks a friendly host/hostess to welcome guests and seat them per plan, while keeping the host area clean and supporting servers to maintain smooth dining flow.

The role requires excellent customer service, a friendly personality, and flexibility to work evenings and weekends. Candidates should be able to stand long periods and assist with basic setup and safety tasks.

Qualifications

• Excellent customer service skills with the ability to work as a TEAM (≤140 chars).
• Friendly and outgoing personality (≤140 chars).
• Follow appropriate food safety guidelines (≤140 chars).
• Able to work a variety of shifts including evenings and weekends (≤140 chars).
• Able to stand for long periods of time (≤140 chars).
• Ability to transport and carry objects such as a high chair or booster seat (≤140 chars).
• Ability to wipe, sweep and carry plates to kitchen (≤140 chars).

Responsibilities

• Greet all guests as they enter and depart the restaurant and hold the door open for guests (≤140 chars).
• Seat guests according to the established plan and guests’ needs (≤140 chars).
• Keep host/hostess stand and waiting area clean (≤140 chars).
• Ensure menu’s remain clean and stocked (≤140 chars).
• Complete restroom checks and refill paper products in bathrooms, as needed (≤140 chars).
• Sanitize and wipe down all tables and reset the table (≤140 chars).
• Assist the servers when needed by taking the initial drink order or running food (≤140 chars).
• Complete daily opening and closing work to ensure a clean environment (≤140 chars).

Skills

Customer service

Friendly personality

Food safety guidelines

Shift flexibility

Stand for long periods

Lifting up to 30 lbs

Team player

Job description

Applebee's Neighborhood Grill + Bar in Lansing, MI seeks a friendly host/hostess to welcome guests and seat them per plan, while keeping the host area clean and supporting servers to maintain smooth dining flow.

The role requires excellent customer service, a friendly personality, and flexibility to work evenings and weekends. Candidates should be able to stand long periods and assist with basic setup and safety tasks.