Guest Experience Server | Fast-Paced Dining

Applebee's Neighborhood Grill + Bar; Battle Creek (MI); On-site; USD 17,000 - 28,000; Full time

Job summary

Applebee’s Neighborhood Grill + Bar in Battle Creek, MI is seeking a server who will greet guests, explain menus, take orders, and deliver food and drinks with friendly, timely service. The Server supports Applebee’s Service Promise and team standards.

You will contribute to a welcoming dining experience and uphold cleanliness and safety. Join a team that values hospitality, teamwork and flexibility, including evenings and weekends.

Qualifications

• Excellent customer service skills and the ability to exceed guests’ expectations.
• Ability to work efficiently in a fast-paced environment.
• Good attitude toward teamwork.
• Strong work ethic, with a willingness to take initiative.
• Confident, outgoing demeanor.
• Flexibility to work a variable schedule, including evenings and weekends.
• Ability to be mobile for a minimum of 4 hours, bend, stoop and lift up to 20 pounds.
• Be of legal age to serve alcohol.

Responsibilities

• Greets guests and interacts with every guest to create a friendly upbeat work environment
• Familiarize guests with the menu and make appropriate suggestions when requested
• Take guests orders and input them correctly in the POS using the write, repeat and review rule
• Serve food and beverages using the Applebee’s TEAM delivery system
• Pre bus table and sweep the surrounding area to keep it clean and comfortable
• Collect payment from customers in a timely manner using the QR code or POS
• Completes daily cleaning work tasks and maintains a clean and safe working environment
• Anticipate guests' needs in order to facilitate an enjoyable dining experience

Skills

Customer service

Fast-paced environment

Teamwork

Initiative

Confident demeanor

Flexible schedule

Mobility

Lift up to 20 pounds

Job description

Applebee’s Neighborhood Grill + Bar in Battle Creek, MI is seeking a server who will greet guests, explain menus, take orders, and deliver food and drinks with friendly, timely service. The Server supports Applebee’s Service Promise and team standards.

You will contribute to a welcoming dining experience and uphold cleanliness and safety. Join a team that values hospitality, teamwork and flexibility, including evenings and weekends.