Guest Experience Host: Warm Welcomes & Service

Landry's, LLC.; Biloxi (MS); On-site; USD 14,000 - 19,000; Full time

Job summary

Landry's, LLC. in Biloxi, MS is seeking a friendly Host to be the guests' first point of contact, delivering warm welcomes and a positive dining impression.

You will greet guests, anticipate needs, answer questions about the menu and promotions, guide guests to tables, and assist with to-go orders while supporting servers.

The role requires English literacy, multitasking in a fast-paced environment, professional behavior, and teamwork to ensure guest satisfaction and smooth service.

Qualifications

• 1 year of restaurant experience preferred.
• Organizational skills required.
• Exceptional interpersonal and communication skills.
• Positive attitude and team-oriented.
• Ability to multitask in a fast-paced environment.
• Availability on weekdays, weekends, nights, mornings and holidays.
• Must be able to read and write in English and perform basic math.

Responsibilities

• Greet and welcome guests as they arrive at the restaurant with a genuine smile and positive attitude
• Engage with guests, anticipate their needs, and respond promptly to any inquiries or concerns
• Maintain knowledge of the menu, daily specials, and restaurant promotions to provide accurate information to guests
• Handle guest complaints or issues professionally or bring them to the manager when necessary
• Assist with running food, delivering and/or refilling guests’ drinks
• Guide guests to their tables and present them with menus
• Take to-go orders over the phone and in person
• Engage with guests to ensure they're happy with food and service
• Refill drinks and clear plates as needed during guest’s dining experience
• Provide great customer service
• Provide highchairs and other requested items to the guest
• Responsibilities include complying with all federal and state laws, including the FLSA tip regulations regarding tip reporting, sharing, and minimum wage requirements

Skills

Restaurant experience

Organizational skills

Interpersonal and communication

Positive attitude

Team player

Multitasking

Weekday/weekend availability

English literacy

Job description

Landry's, LLC. in Biloxi, MS is seeking a friendly Host to be the guests' first point of contact, delivering warm welcomes and a positive dining impression.

You will greet guests, anticipate needs, answer questions about the menu and promotions, guide guests to tables, and assist with to-go orders while supporting servers.

The role requires English literacy, multitasking in a fast-paced environment, professional behavior, and teamwork to ensure guest satisfaction and smooth service.