Guest Experience Host: Reservations & Seating

Onni Group of Companies; Chicago (IL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health Savings Account

Flexible Saving Account

Employee Assistance Program

Annual Education Allowance

Generous Referral Program

Team building events

Friends and Family rates

Job summary

Onni Group of Companies is seeking a host to greet guests, manage reservations, and coordinate seating to ensure smooth dining room operation. The role emphasizes friendly guest interaction, awareness of menus, and teamwork to deliver excellent service.

Responsibilities include answering calls, maintaining guest records in OpenTable, and supporting the service team while adhering to safety and sanitation policies. High school diploma or GED preferred.

Qualifications

• Guest relations and customer service skills.
• Strong communication and teamwork abilities.
• Familiarity with restaurant reservation systems (OpenTable).

Responsibilities

• Answer incoming calls promptly and professionally.
• Manage reservations to seat the dining room efficiently.
• Arrange tables for large parties and understand service mechanics.
• Maintain accurate guest records and reservation notes in OpenTable.
• Maintain positive guest relations at all times and work with a team.
• Communicate needs and ideas to management and know menu timings.

Skills

Guest relations

Communication

Teamwork

OpenTable knowledge

Education

High School Diploma or GED

Tools

OpenTable

Job description

Onni Group of Companies is seeking a host to greet guests, manage reservations, and coordinate seating to ensure smooth dining room operation. The role emphasizes friendly guest interaction, awareness of menus, and teamwork to deliver excellent service.

Responsibilities include answering calls, maintaining guest records in OpenTable, and supporting the service team while adhering to safety and sanitation policies. High school diploma or GED preferred.