Guest Experience Host - Reservations & Seating

Live! Hospitality & Entertainment; St. Louis (MO); On-site; USD 26,000 - 42,000; Full time

Job summary

Live! Hospitality and Entertainment is opening a NEW concept featuring a full-service restaurant and bar. The Host will welcome guests, answer phones, take reservations, and coordinate seating to ensure quick, courteous service.

The role requires reading seating charts, accurate wait management, and friendly, upbeat interaction with guests. Minimum one year of customer service or hosting experience is expected, with fluent English. Nights, weekends, and holidays may be required.

Qualifications

• At least one year of experience with customer service and/or hosting.
• Must speak fluent English; other languages preferred.
• Communication skills are utilized frequently when interacting with guests, employees and third parties.
• Reading and writing abilities are used when recording reservations and seating assignments.
• Must be able to read, review and understand seating charts.
• Basic mathematical skills are used frequently.
• May be required to work nights, weekends, and/or holidays.

Responsibilities

• Answers the phones and taking messages/reservations.
• Maintaining an accurate wait when necessary.
• Welcoming guests when they arrive to venue and bidding goodbye as they leave to create a lasting positive experience.
• Greet guests in a friendly and upbeat manner and smile to ensure guest satisfaction.
• Communicate effectively with all guests.
• Coordinate seating arrangements to provide fast and courteous service to guests.
• Occasional bussing of tables when needed to expedite efficient seating of waiting guests.
• Anticipate needs of scheduled special parties.

Skills

Customer service

Hosting

Fluent English

Communication

Reading and writing

Seating charts

Basic math

Evening/weekend availability

Job description

Live! Hospitality and Entertainment is opening a NEW concept featuring a full-service restaurant and bar. The Host will welcome guests, answer phones, take reservations, and coordinate seating to ensure quick, courteous service.

The role requires reading seating charts, accurate wait management, and friendly, upbeat interaction with guests. Minimum one year of customer service or hosting experience is expected, with fluent English. Nights, weekends, and holidays may be required.