Guest Experience Host - Lively Front Desk

O'Reilly Hospitality Management, LLC; Springfield (MO); Presencial; USD 17.000 - 22.000; Tempo integral

Resumo da vaga

O’Reilly Hospitality Management, LLC is hiring a Hotel Guest Experience Front Desk at the Moxy Springfield. You will welcome guests, manage check-ins/outs, answer questions, and help create a lively, guest-focused atmosphere.

The ideal candidate has strong communication and multitasking abilities, experience in hospitality customer service, and proficiency with PMS and Microsoft Office. This full-time role is on-site at Moxy Springfield, MO.

Qualificações

• Strong leadership, communication, and organizational skills.
• Ability to multitask, prioritize, and solve problems.
• Proficiency with PMS and Microsoft Office.
• High School diploma or GED preferred.
• Hospitality customer service experience preferred.

Responsabilidades

• Warmly greet guests, assist with registration and room assignments.
• Handle guest inquiries about services, dining, entertainment, and directions.
• Manage room availability, guest accounts, and billing.
• Post charges, process payments, and make change.
• Make reservations and handle guest requests, including safekeeping of valuables.
• Communicate effectively with other departments.
• Follow hotel credit policies and ensure accurate cash handling.
• Support team members and take on additional responsibilities as needed.

Conhecimentos

Leadership

Communication

Organizational skills

Multitasking

Problem solving

Formação

High School diploma or GED

Ferramentas

PMS

Microsoft Office

Descrição da vaga

O’Reilly Hospitality Management, LLC is hiring a Hotel Guest Experience Front Desk at the Moxy Springfield. You will welcome guests, manage check-ins/outs, answer questions, and help create a lively, guest-focused atmosphere.

The ideal candidate has strong communication and multitasking abilities, experience in hospitality customer service, and proficiency with PMS and Microsoft Office. This full-time role is on-site at Moxy Springfield, MO.