Guest Experience Host - Live Events

Live Nation Worldwide, Inc.; Hartford (CT); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Generous vacation

Healthcare

Retirement benefits

Tuition reimbursement

Paid caregiver leave

Job summary

Live Nation Entertainment in Hartford is seeking staff for guest services to greet fans, scan tickets, and guide guests to seats during events. You will assist with safety, cleanliness, and resolving guest concerns, while verifying tickets and helping guests with special needs.

The role requires strong communication and the ability to walk and assist throughout events. Join a team delivering memorable live experiences for fans.

Qualifications

• High School Diploma or equivalent preferred.
• At least 1+ year in a guest service role preferred.
• Excellent verbal, written and interpersonal communication skills.

Responsibilities

• Greet guests, scan guest tickets upon entry to the venue, answer guest questions, assist guests with locating their seat and examine tickets for entry to various seat levels around the venue during the event.
• Assist with keeping the venue safe, clean and presentable to the guest.
• Resolve guest complaints or problems.
• Examine tickets or passes to verify authenticity.
• Provide assistance to guests with special needs, such as helping with seat accommodations.

Job description

Live Nation Entertainment in Hartford is seeking staff for guest services to greet fans, scan tickets, and guide guests to seats during events. You will assist with safety, cleanliness, and resolving guest concerns, while verifying tickets and helping guests with special needs.

The role requires strong communication and the ability to walk and assist throughout events. Join a team delivering memorable live experiences for fans.