Event Services Crew Member: Create Encore Moments

Live Nation Worldwide, Inc.; Hartford (CT); On-site; USD 19,000 - 30,000; Full time

Job summary

Live Nation Entertainment is seeking event staff to deliver exceptional customer service and support across live events in Hartford, CT. The role involves collaborating with ushers, ticket takers, and security teams to ensure smooth operations and outstanding guest experiences.

Applicants should have a high school diploma or equivalent and strong communication skills, with the ability to adapt to guests' needs and contribute to sales of additional services during events.

Qualifications

• High School Diploma or equivalent preferred.
• Strong strategic thinking and creative problem solving skills.
• Excellent verbal, written and interpersonal communication skills.
• Acute sense of judgment, tact and diplomacy.
• A strong-sense of teamwork and ability to execute programs.

Responsibilities

• Deliver exemplary customer service to maintain customer loyalty.
• Work with ushers and ticket takers throughout the event
• Assist in Security positions that are "non-guard card" positions.
• Adapt to customer needs ensuring they are understood and appropriate action is taken to meet and exceed their expectations.
• Solicit sales of new or additional services or products.

Skills

Customer service

Event operations

Security awareness

Communication skills

Teamwork

Education

High School Diploma or equivalent

Job description

Live Nation Entertainment is seeking event staff to deliver exceptional customer service and support across live events in Hartford, CT. The role involves collaborating with ushers, ticket takers, and security teams to ensure smooth operations and outstanding guest experiences.

Applicants should have a high school diploma or equivalent and strong communication skills, with the ability to adapt to guests' needs and contribute to sales of additional services during events.