Guest Experience Host (Japanese Speaking)

Hyatt Hotels Corporation; New York (NY); On-site; USD 21,000 - 30,000; Full time

Job summary

Hyatt Hotels Corporation is hiring a Guest Experience Host (Japanese Speaking) for Park Hyatt Siem Reap KH property. The role focuses on the guest experience at the Host Stand, including check-in and check-out, delivering welcoming and exceptional service, and maintaining a clean, inviting environment.

Strong English communication, flexible AM/PM shifts, weekends/holidays availability, and a high school diploma or equivalent are required for this full-time, hourly role.

Qualifications

• Customer service experience is required, preferably in a hotel or related field
• Must have schedule flexibility for both AM/PM shifts, weekends and holidays
• Requires strong command of the English language to include speaking, reading and writing
• Ability to learn quickly and work in fast paced position with guest interaction
• Must be able to multi-task
• Must be 18 years or older
• A true desire to satisfy the needs of others in a fast paced environment
• High school diploma or equivalent required

Responsibilities

• Manage the guest experience at the Host Stand and during check-in/out
• Provide welcoming, helpful and exceptional service
• Maintain a clean, comfortable and inviting environment
• Communicate effectively with guests in a fast-paced setting

Skills

Customer service

English language

Guest interaction

Multi-tasking

Flexibility

18+ years old

Education

High school diploma or equivalent

Job description

Hyatt Hotels Corporation is hiring a Guest Experience Host (Japanese Speaking) for Park Hyatt Siem Reap KH property. The role focuses on the guest experience at the Host Stand, including check-in and check-out, delivering welcoming and exceptional service, and maintaining a clean, inviting environment.

Strong English communication, flexible AM/PM shifts, weekends/holidays availability, and a high school diploma or equivalent are required for this full-time, hourly role.