Hotel Guest Experience Host

Hyatt Hotels Corporation; San Antonio (TX); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Hyatt Hotels Corporation seeks a Hotel Host to deliver a welcoming guest experience in a busy hotel setting. You will assist guests across the Host Stand, Bakery Café, Guest Kitchen, and meeting spaces, ensuring fast, friendly service and a clean, inviting environment.

Applicants should have hotel-related customer service experience, strong English communication, and the ability to multitask in a fast-paced environment, with flexibility for AM/PM shifts, weekends, and holidays.

Qualifications

• Customer service experience is required, preferably in a hotel or related field.
• Must have schedule flexibility for both AM/PM shifts, weekends and holidays.
• Requires strong command of the English language to include speaking, reading and writing.
• Ability to learn quickly and work in fast paced position with guest interaction.
• Must be able to multi-task.

Responsibilities

• Assist guests at the Hotel Host Stand, Bakery Café, the Guest Kitchen, and other areas.
• Check in/out guests and service of the meeting rooms.
• Maintain a clean, welcoming environment and deliver exceptional service.

Skills

Customer service

English fluency

Multi-tasking

Shift flexibility

Basic computer skills

Education

High school diploma or equivalent

Tools

Word

Excel

Job description

Hyatt Hotels Corporation seeks a Hotel Host to deliver a welcoming guest experience in a busy hotel setting. You will assist guests across the Host Stand, Bakery Café, Guest Kitchen, and meeting spaces, ensuring fast, friendly service and a clean, inviting environment.

Applicants should have hotel-related customer service experience, strong English communication, and the ability to multitask in a fast-paced environment, with flexibility for AM/PM shifts, weekends, and holidays.